On March 25, 2010 the ATCTA was officially launched during the 2nd annual EXIN USA Partner meeting in New Orleans. The ATCTA Founders introduced the association to those attending the meeting and were welcomed with great enthusiasm.

After months of intense preparations, the five Founding Directors of the Accredited Training Council Trade Association (ATCTA) proudly announced the first-ever association in the IT Service Management (ITSM) certification training industry. During the 2nd annual EXIN Partner Event on March 25th, 2010 held in the always tantalizing city of New Orleans, Louisiana, the ATCTA opened its doors to all accredited ITSM certification training providers worldwide to join its effort to bring unity to the ITSM certification industry, to raise the quality standards for ITSM certification training and advocate its member’s customers’ voice regarding ITSM certification courses.

For more than two decades the ITSM industry has operated without such community. “The past three years have proven the need for such representation in the ITSM market”, says Jayne Groll of ITSM Academy and one of the founders of the ATCTA. Globally, the ITSM certification training industry is experiencing a growth spree. While this is an encouraging development, it also creates confusion in the ITSM market at the same time. Hiring managers, career development managers and even seasoned ITSM enthusiasts are challenged with separating the good from the bad. The number of blogs is just one indicator of this troublesome development.